Privacy Policy

At Backyard Homebrew Co (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website at https://backyardhomebrew.com.au/ (the “Site”) and our services, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our products and services to you. This information may include:

  • Identification Details: Name
  • Contact Information: Email address, mailing address, and telephone number.
  • Transactional Information: Payment details and purchase history.
  • Technical Data: IP address, browser type, and browsing behaviour on our Site.
  • Other Information: Any other information you provide to us through forms, surveys, or interactions with our customer service.

We primarily collect personal information directly from you when you:

  • Contact our customer service team.
  • Register an account on our Site.
  • Place an order.
  • Subscribe to our newsletters or marketing materials.
  • Participate in promotions, competitions, or surveys.

2. Use of personal Information

We use your personal information for purposes including:

Legal Compliance: To comply with legal obligations and prevent fraudulent activities.
Order Processing: To process and deliver your orders, including managing payments and fees.
Customer Service: To respond to your inquiries, feedback, or complaints.
Marketing Communications: To send you promotional offers, newsletters, and updates (you may opt-out at any time).
Site Improvement: To analyze usage and improve our Site and services.

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Service Providers: Third-party companies that assist us with payment processing, shipping, marketing, and website maintenance.
  • Legal Authorities: Government bodies, regulators, or law enforcement agencies as required by law.
  • Business Transfers: Third parties in connection with any merger, sale of assets, or acquisition.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

4. International Data Transfers

Your personal information may be transferred to and stored in servers located outside of Australia. We take reasonable steps to ensure that any overseas recipient complies with the APPs or is bound by a law or scheme that offers similar protection.

5. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server environments.
  • Encryption of data during transmission.
  • Regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your user experience.
  • Remember your preferences.
  • Monitor Site usage and performance.

You can adjust your browser settings to refuse cookies, but this may affect the functionality of our Site.

7. Third-Party Links

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Policy Updates

This Policy may change from time to time and is available on our website.

9. Privacy Policy Complaints and Enquiries


If you have any queries or complaints about our Privacy Policy please contact us.